Published articles by Dwayne Whitten

Green, Inman, Whitten (forthcoming). Agile Manufacturing: Relation To Total-System JIT, Organizational Performance, and Supply Chain Performance, Journal of Operations Management.

Whitten, Chakrabarty, and Wakefield (2010). The Strategic Choice to Either Continue Outsourcing, Switch Vendors, or Backsource: Do Switching Costs Matter? Information & Management 47(3) 167-175.

Carlson, D. S., Ferguson, M., Kacmar, K. M., Grzywacz, J., & Whitten, D.  (2010).  Pay it forward:  The positive crossover effects of supervisor work-family enrichment.  Journal of Management. doi:10.1177/0149206310363613

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Green, Whitten, and Inman (2009) “RFID Technology Utilization: Impact on Supply Chain Productivity and Organizational Performance in the Manufacturing Sector,” International Journal of Innovation and Learning 6(2) 147 – 163.

Whitten. (2008) “The Chief Information Security Officer: An Analysis of the Skills Required For Success.” Journal of Computer Information Systems.

Green, Whitten, and Inman. (2008) “The Impact of JIT-Information on Supply Chain and Organizational Performance,” Production, Planning and Control.

Whitten, Chakrabarty, and Green (2008) “Understanding Service Quality and Relationship Quality in IS Outsourcing: Client Orientation & Promotion, Project Management Effectiveness, and the Task-Technology-Structure Fit,” Journal of Computer Information Systems.

Green, Chakrabarty, and Whitten (2007) “Organizational Culture of Customer Care: Market Orientation and Service Quality,” International Journal of Services and Standards.

Moore, Carlson, Whitten, and Clement (2007) “Gender Differences at the Executive Level: Perceptions and Experiences” Chance.

Whitten and Leidner. (2006) “Bringing IT Back: An Analysis Of Application Development Backsourcing and Switching” Decision Sciences Journal, 37(4).

“What Men Think about Executive Women” Harvard Business Review. Forthcoming September, 2006. Carlson, Kacmar, and Whitten.

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“Mobile Computing and Intentions to Use Hedonic/Utilitarian Mobile Devices,” European Journal of Information Systems. Forthcoming (Wakefield and Whitten)

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“Measuring Switching Costs in IT Outsourcing Services,” Journal of Strategic Information Systems. Forthcoming (Whitten and Wakefield)

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“What is a Chief Privacy Officer? An Analysis Based on Mintzberg’s Taxonomy of Managerial Roles” Communications of the AIS 6(6) (Kayworth, Brocato, and Whitten).

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“Diffusion of Pervasive Technologies: A Preliminary Investigation,” International Journal of Services and Standards. Forthcoming (Wong and Whitten)

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Telemedicine: Developing a Framework to Classify Technology Strategies” International Journal of Electronic Healthcare, forthcoming (Borgmeyer, Whitten, and Kayworth).

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“The Effect of Switching Costs on Intent to Switch: An Application in IS Service Provision Markets,” International Journal of Mobile Communications, forthcoming (Whitten and Green).

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“Examining User Perceptions of Third Party Organization Credibility and Trust in an E-Retailer,” Journal of Organizational and End User Computing, forthcoming (Wakefield and Whitten).

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“Impact Of Relational Differences On Supervisor/Subordinate Dyad,” Industrial Management and Data Systems, forthcoming (Green, Whitten, and Medlin).

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“Information Systems Service Quality Measurement: The Evolution Of

The SERVQUAL Instrument” Journal of International Technology and Information Management, forthcoming (Whitten).

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“User Information Satisfaction Scale Reduction: Application in an IT Outsourcing Environment,” Journal of Computer Information Systems, forthcoming Winter 2004-2005 (Whitten).

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“Doing Survey Research on the Internet: Yes, Timing Does Matter,” Journal of Computer Information Systems, Vol. XLIV, No. 3, Spring 2004, pg. 26-34 (Whitten, Green and Faught).

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“Developing Optimism to Improve Performance,” Industrial Management and Data Systems, 104(2), Spring 2004, pg. 106-114 (Green, Medlin, and Whitten).

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“The Impact of Information Technology Outsourcing on Firm Profitability Measures,” Journal of International Technology and Information Management, 11(2), Fall 2002, pg. 9-17 (Whitten, Ellis, and Casey).

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“A Meta-Analysis of Emerging Infomediary Knowledge Management Systems: An Expert Systems Application in the E-Tailing Environment,” Journal of Computer Information Systems, Volume XXXXIII, Number 1, p. 48-54, Fall 2002. (Whitten and Stephens).

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"Arkansas Surfers and Their Privacy, or Lack Thereof," University of Arkansas at Little Rock Law Review, Spring 2002. (Whitten and McKinney).

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“Peer Evaluation at AACSB Accredited Institutions” 2001-2002 Academic Forum. Volume 19. (Green, Medlin, and Whitten).

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"Internet Survey Methodology: Comparison With Mail Surveys," Quirk’s Marketing Research Review, July/August 2001, p 54-49 (Whitten, Green, and Medlin).

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“Electronic Economics of Scope: Investigating Synergies from Procuring and Selling on the Web,” The Journal of Computer Information Systems, Vol. XXXXI, No. 1, Fall 2000 (Whitten and Ellis).

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Updated: June 19, 2010

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